12Professional Services · AI solutions

Document search across a firm's own knowledge base

Staff finding precedent and policy from the firm's own documents by asking in plain language.

  • Document indexing
  • Plain-language retrieval
  • Citation to source document
  • Permission-aware results

The problem

Precedent lived in folders named by year and author. Finding a relevant document depended on knowing it existed and who wrote it.

What we built

We built retrieval over the firm's document store, answering in plain language with citations to the source documents, respecting existing folder permissions.

Modules delivered

  • Document indexing
  • Plain-language retrieval
  • Citation to source document
  • Permission-aware results
  • Feedback on answer quality
  • Coverage reporting

What changed

What the delivered system does differently from the process it replaced.

  • Documents are findable without knowing who wrote them
  • Answers cite their source document
  • Existing permissions are respected

Built with

The stack chosen for this build.

  • Go
  • PostgreSQL
  • REST API
  • Document AI

Why this customer is not named

Most of our customers allow the work to be described but not their name published. Where a customer has given permission, their name and testimonial appear here.

Independent accounts of our work are published by customers themselves on our Facebook reviews page.

Does this look like your problem?

If any of this is familiar, the first step is the same one this project started with: a free requirement study that ends in a written scope and a fixed price.

SYODONTECH
Document search across a firm's own knowledge base | Case Study | Sydon Tech