Table management
Floor layout, table status and covers, so seating and clearing are visible rather than remembered.
- Live table status
- Merge and split tables
- Waiter assignment
05Restaurant · ERP
Restaurant Management System With Delivery Platforms in One Screen
Dine-in, takeaway and delivery-platform orders handled from a single order screen, with Uber Eats and PickMe integrated, kitchen flow tracked, and stock and daily sales reported from the same data. Built and running for restaurant clients in Sri Lanka.
- Uber Eats and PickMe integrated
- Table management
- Kitchen order flow
- Daily sales and stock
The tablet problem every restaurant recognises
A restaurant taking delivery orders usually ends up with a counter full of separate devices — one per platform — and a staff member whose job is copying orders between them.
- Orders arrive on separate platform tablets and get re-typed into the billing system, with the mistakes that come with it.
- An item sells out and has to be switched off in three places, so the fourth keeps taking orders for it.
- Table status lives in a waiter’s head; a busy Friday means guests are seated at tables that have not been cleared.
- Kitchen tickets get lost between the counter and the pass, and nobody can say when an order was fired.
- Day-end sales have to be added up per platform before anyone knows what the restaurant actually took.
Our restaurant clients describe the fix in one line: all orders managed from one place, and table management, order handling and daily operations became much easier.
How an order flows, whatever channel it came from
Dine-in, takeaway and delivery orders enter the same queue and are handled with the same steps.
Order arrives
From a table, the counter, or an integrated delivery platform — Uber Eats and PickMe orders land in the same screen as the rest.
Confirm and fire
Order confirmed against current item availability, then sent to the kitchen with its channel and timing visible.
Kitchen preparation
Kitchen sees what to prepare and in what order, with status updated as items are completed.
Serve, pack or dispatch
Dine-in orders go to the table; delivery orders are packed and handed to the rider with the platform reference attached.
Bill and settle
Table bills split or merged as needed; platform orders reconcile against the platform’s own settlement.
Close the day
One day-end covering every channel, with sales, payment types and item consumption in a single report.
What a restaurant implementation covers
Scope depends on whether you run dine-in, delivery, or both — and on how many outlets share a menu.
Order management
One queue for dine-in, takeaway and delivery orders with channel and elapsed time on every ticket.
- Channel-tagged orders
- Order modification
- Elapsed-time visibility
Delivery platform integration
Uber Eats and PickMe orders pulled into the same screen, removing the re-typing between platform tablets and billing.
- Platform orders in one queue
- Item availability control
- Platform reference on the ticket
Menu and recipe items
Menu structure, modifiers and availability managed centrally and reflected everywhere the menu is served.
- Modifiers and variants
- Availability switching
- Multi-outlet menu control
Kitchen flow
What to cook, in what order, and what is already done — visible to the kitchen rather than shouted across the pass.
- Preparation queue
- Item completion status
- Course sequencing
Stock and consumption
Ingredient and item stock reduced by what was sold, so purchasing is based on consumption.
- Consumption from sales
- Wastage recording
- Reorder levels
Integrations we have built for restaurants
Verified against the platform’s live API during implementation — not assumed.
- Uber Eats order flow into the main order screen.
- PickMe order flow into the same queue, with the platform reference retained for reconciliation.
- Receipt and kitchen printers at the counter and the pass.
- Payment methods used at the outlet, reconciled at day-end.
Daily numbers a restaurant owner asks for
Consolidated across dine-in, takeaway and every delivery platform.
- Total sales by channel, so the platform commission conversation is based on real figures.
- Best and worst selling items over a period, with time-of-day patterns.
- Average bill value and covers per session.
- Item consumption against stock, showing wastage and shortfall.
- Day-end summary in one report rather than one per platform.
How the implementation runs
The sequence is the same across industries — what changes is the detail captured in the first step.
We start with a free requirement study on your site, produce a written scope with a fixed quotation, then build in phases with a demo at the end of each one. Masters and opening balances are migrated and reconciled before go-live, staff are trained on their own data, and support continues after handover. The full implementation process is set out on the main ERP page.
Restaurant ERP questions answered
Does the system really take Uber Eats and PickMe orders directly?
Yes. We have built this integration for restaurant clients — platform orders arrive in the same order screen as dine-in and takeaway, so staff are not copying between tablets. Integration scope is confirmed against the platform’s current API during the requirement study.
Can it handle both dine-in and delivery in one restaurant?
Yes, and that is the usual case. Dine-in, takeaway and delivery orders share one queue and one day-end, with the channel tagged on every order for reporting and reconciliation.
Can we run more than one outlet on the same menu?
Yes. Menus, modifiers and availability can be managed centrally and applied per outlet, with sales reported by outlet and for the group.
Does it track ingredient stock?
Stock and consumption tracking is part of the scope where you need it — item sales reduce stock so purchasing follows actual consumption, and wastage is recorded rather than inferred.
Related ERP pages
Get every order channel onto one screen
Tell us which platforms you take orders from and how your floor runs. We will show you the order flow end to end and quote the implementation in writing.