12Hardware · ERP
Hardware stock is bought one way and sold another — cement by the tonne and sold by the bag, cable by the roll and sold by the metre, pipe by the length and cut to size at the counter. Sydon ERP handles the conversion and the cutting itself, so stock stays right however an item leaves the shop.
Most retail systems assume an item is bought and sold in the same unit and never changes shape. In a hardware store, neither is true — and that is where the stock figures go wrong.
The fix is not a faster version of the same system. It is a system that understands units and cutting the way a hardware store actually works.
Every step writes to one stock ledger held in a base unit, so the figure is right whichever unit an item is sold in.
Goods are received the way the supplier sells them — tonnes, rolls, bundles, full lengths — and converted to the base unit automatically on receipt.
The counter sells in whatever unit the customer asks for. A bag of cement, 12 metres of cable or a single fitting all deduct the correct base quantity.
Selling part of a length or roll records exactly what was cut and sold, and the remaining piece stays in stock at its real size.
Offcuts become tracked stock with their actual measurement, so they can be found and sold rather than written off.
Quick-code and barcode entry, held bills for customers still choosing, and pricing that applies automatically — the queue moves.
Credit sales post to the contractor’s account against their limit, and settlements are allocated to specific bills.
These three capabilities are what separate a hardware ERP from a general retail system. Everything else builds on them.
Define an item once with its conversion factors. Buy in one unit, sell in another, and stock is held correctly in a single base quantity.
Sell part of a pipe, cable, rod or timber length. The system records the cut and keeps the remaining piece as stock at its real size.
A billing screen built for a busy counter: keyboard and barcode entry, instant price lookup and held bills.
Credit limits enforced at the counter, with every settlement traceable to the bills it paid.
Tens of thousands of fittings and small items, organised so the right item is found in seconds.
Project quotations with many lines, revised and converted into orders without re-entering the prices.
Built from live transactions, so they reflect what is on the shelf right now.
The sequence is the same across industries — what changes is the detail captured in the first step.
We start with a free requirement study on your site, produce a written scope with a fixed quotation, then build in phases with a demo at the end of each one. Masters and opening balances are migrated and reconciled before go-live, staff are trained on their own data, and support continues after handover. The full implementation process is set out on the main ERP page.
Yes. Each item carries its conversion factors — tonne to bag, roll to metre, box to piece — and stock is held in a single base unit. You buy in the supplier’s unit and sell in whatever unit the customer asks for, and the stock figure stays correct either way.
Selling part of a length records exactly what was cut and sold, and the remaining piece stays in stock at its actual size. Offcuts become tracked remnant stock rather than a pile in the corner, so they can be found and sold.
The counter screen is built for speed — quick-code and barcode entry, instant price lookup and held bills for customers still deciding. It also keeps working if the connection drops and syncs when it returns, so the queue never stops.
Yes. Each contractor has an account with a credit limit that the counter sees at billing, and approval is required to exceed it. Settlements are allocated against specific bills, so the balance is always explainable.
Yes. Hardware catalogues are large, and items are organised by category and brand with fast search, so the right fitting is found in seconds at the counter.
Bring a few of your hardest items — the cement, the cable drum, the pipe you cut every day. We will show them running through the system and put a written scope and fixed quotation in front of you.