12Restaurants & Food Service · POS systems

Table, kitchen and billing flow for a multi-outlet restaurant

Orders moving from table to kitchen to bill without paper tickets.

  • Table and order management
  • Kitchen station printing
  • Modifiers and special instructions
  • Course timing
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The problem

Orders were written on pads and carried to the kitchen. Tickets were lost, modifications were misheard, and the bill was assembled from memory of what had been sent.

What we built

We built order entry at the table that prints to the relevant kitchen station and builds the bill as it goes, so the bill is the order history rather than a reconstruction.

Modules delivered

  • Table and order management
  • Kitchen station printing
  • Modifiers and special instructions
  • Course timing
  • Split and merge bills
  • Outlet-level reporting

What changed

What the delivered system does differently from the process it replaced.

  • The bill is assembled from what was actually ordered
  • Kitchen receives orders without a carried ticket
  • Modifications are recorded rather than remembered

Built with

The stack chosen for this build.

  • Desktop client
  • SQLite
  • Sync service

Why this customer is not named

Most of our customers allow the work to be described but not their name published. Where a customer has given permission, their name and testimonial appear here.

Independent accounts of our work are published by customers themselves on our Facebook reviews page.

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Does this look like your problem?

If any of this is familiar, the first step is the same one this project started with: a free requirement study that ends in a written scope and a fixed price.

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Table, kitchen and billing flow for a multi-outlet restaurant | Case Study | Sydon Tech