12Retail & Supermarket · Web development

Retail chain e-commerce sharing stock with the shops

An online store selling from the same stock the shops sell from.

  • Shared catalogue and stock
  • Per-branch allocation
  • Click-and-collect
  • Delivery scheduling

The problem

The website ran a separate catalogue and stock list. Online orders were accepted for items already sold in store, and the resulting cancellations damaged trust.

What we built

We connected the store to the branch stock position with allocation rules per branch, so online availability reflects what can actually be fulfilled.

Modules delivered

  • Shared catalogue and stock
  • Per-branch allocation
  • Click-and-collect
  • Delivery scheduling
  • Payment integration
  • Order status for customers

What changed

What the delivered system does differently from the process it replaced.

  • Online availability reflects real stock
  • Orders route to a branch that can fulfil them
  • Cancellations from phantom stock are removed

Built with

The stack chosen for this build.

  • Next.js
  • TypeScript
  • PostgreSQL

Why this customer is not named

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Independent accounts of our work are published by customers themselves on our Facebook reviews page.

Does this look like your problem?

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Retail chain e-commerce sharing stock with the shops | Case Study | Sydon Tech