12Hospitality · Custom software

Room booking, housekeeping and billing for a small hotel

Reservations, room status and billing in one system.

  • Reservation calendar
  • Room status and housekeeping
  • Guest folio and charge posting
  • Rate plans and seasons

The problem

Reservations were a book, housekeeping a whiteboard and billing a separate till. Rooms were sold that were not yet ready and charges were missed at checkout.

What we built

We linked reservation, room status and folio so a room's availability reflects housekeeping status and every charge posts to the guest folio.

Modules delivered

  • Reservation calendar
  • Room status and housekeeping
  • Guest folio and charge posting
  • Rate plans and seasons
  • Checkout and settlement
  • Occupancy reporting

What changed

What the delivered system does differently from the process it replaced.

  • Availability accounts for housekeeping status
  • Charges post to the folio as they occur
  • Occupancy is reportable from live data

Built with

The stack chosen for this build.

  • Next.js
  • TypeScript
  • PostgreSQL

Why this customer is not named

Most of our customers allow the work to be described but not their name published. Where a customer has given permission, their name and testimonial appear here.

Independent accounts of our work are published by customers themselves on our Facebook reviews page.

Does this look like your problem?

If any of this is familiar, the first step is the same one this project started with: a free requirement study that ends in a written scope and a fixed price.

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Room booking, housekeeping and billing for a small hotel | Case Study | Sydon Tech