12Healthcare & Clinics · Mobile apps

Appointment booking and reminder app for patients

Patients booking and being reminded without occupying reception.

  • Live availability booking
  • Automated reminders
  • Appointment history
  • Rescheduling and cancellation
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The problem

Reception handled all bookings by phone, and no-shows were high because nothing reminded patients.

What we built

We built a patient application for booking against live clinic availability, with automated reminders ahead of each appointment.

Modules delivered

  • Live availability booking
  • Automated reminders
  • Appointment history
  • Rescheduling and cancellation
  • Practitioner selection
  • Notification preferences

What changed

What the delivered system does differently from the process it replaced.

  • Bookings are made without occupying reception
  • Reminders are sent automatically
  • Cancellations free the slot immediately

Built with

The stack chosen for this build.

  • Android
  • iOS
  • REST API

Why this customer is not named

Most of our customers allow the work to be described but not their name published. Where a customer has given permission, their name and testimonial appear here.

Independent accounts of our work are published by customers themselves on our Facebook reviews page.

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Does this look like your problem?

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Appointment booking and reminder app for patients | Case Study | Sydon Tech