12Restaurants & Food Service · Mobile apps
Waiter ordering app replacing order pads
Orders taken at the table on a handheld and sent straight to the kitchen.
- Table-side order entry
- Immediate kitchen routing
- Menu with modifiers
- Offline tolerance
The problem
Waiters wrote orders and walked them to the kitchen, losing table time and introducing transcription errors on the way.
What we built
We built a handheld ordering application that sends to the kitchen immediately and keeps working through the venue's weak coverage spots.
Modules delivered
- Table-side order entry
- Immediate kitchen routing
- Menu with modifiers
- Offline tolerance
- Bill request from the table
- Waiter-level reporting
What changed
What the delivered system does differently from the process it replaced.
- Orders reach the kitchen without a walk
- Transcription between pad and till is removed
- Ordering continues in weak-signal areas
Built with
The stack chosen for this build.
- Android
- iOS
- REST API
Why this customer is not named
Most of our customers allow the work to be described but not their name published. Where a customer has given permission, their name and testimonial appear here.
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