12Rental & Booking · Custom software
Appointment scheduling for a multi-practitioner service business
Bookings matched to practitioner availability, skills and room.
- Practitioner calendars
- Skill-based matching
- Room allocation
- Earliest-available search
The problem
Appointments were booked into a paper diary per practitioner. Nobody could see across practitioners to offer the earliest slot, and rooms were double-booked when two practitioners needed the same one.
What we built
We built scheduling that searches across practitioners for the earliest slot matching the required skill, and reserves the room as part of the same booking.
Modules delivered
- Practitioner calendars
- Skill-based matching
- Room allocation
- Earliest-available search
- Reminder notifications
- No-show tracking
What changed
What the delivered system does differently from the process it replaced.
- The earliest suitable slot is found across all practitioners
- Rooms are reserved as part of the booking
- Reminders are sent without staff action
Built with
The stack chosen for this build.
- Next.js
- TypeScript
- PostgreSQL
Why this customer is not named
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Related case studies
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