12Distribution & Wholesale · Mobile apps

Field sales app for order taking and collection

Representatives taking orders and payments at the customer rather than reporting them later.

  • Customer-specific pricing
  • Offline order capture
  • Outstanding balance visibility
  • Payment collection and receipt

The problem

Reps wrote orders in books and phoned or returned to the office to submit them, so orders reached the warehouse a day late and stock was already committed elsewhere.

What we built

We built a rep application with the customer's price list, outstanding balance and order history offline, submitting orders as soon as coverage allows.

Modules delivered

  • Customer-specific pricing
  • Offline order capture
  • Outstanding balance visibility
  • Payment collection and receipt
  • Visit tracking
  • Order history at the customer

What changed

What the delivered system does differently from the process it replaced.

  • Orders reach the warehouse the same day
  • Reps see outstanding balance before taking an order
  • Receipts are issued at the point of collection

Built with

The stack chosen for this build.

  • Android
  • iOS
  • REST API

Why this customer is not named

Most of our customers allow the work to be described but not their name published. Where a customer has given permission, their name and testimonial appear here.

Independent accounts of our work are published by customers themselves on our Facebook reviews page.

Does this look like your problem?

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SYODONTECH
Field sales app for order taking and collection | Case Study | Sydon Tech