12Service & Repair · Mobile apps
Field technician app for on-site service calls
Technicians seeing their calls, recording work and collecting sign-off on site.
- Daily call list
- Equipment service history
- Parts used recording
- Photo and signature capture
The problem
Technicians received calls by phone and wrote job details on forms submitted at week's end, so billing lagged and job history was incomplete.
What we built
We built a technician application with the day's calls, equipment history, parts used and customer sign-off captured on site and synced back.
Modules delivered
- Daily call list
- Equipment service history
- Parts used recording
- Photo and signature capture
- Offline operation
- Time on site tracking
What changed
What the delivered system does differently from the process it replaced.
- Job details are captured on site rather than later
- Billing is not delayed by paperwork
- Equipment history travels with the technician
Built with
The stack chosen for this build.
- Android
- iOS
- REST API
Why this customer is not named
Most of our customers allow the work to be described but not their name published. Where a customer has given permission, their name and testimonial appear here.
Independent accounts of our work are published by customers themselves on our Facebook reviews page.
Related case studies
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